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Elise Noromit
Hello,
Thank you very much for choosing our theme and for contacting us.
Installing demo content doesn’t create a site that is an identical copy of our demo site because it has a big number of pages and images that takes to much time to complete.
Most images you see on our site are not included in our theme package and will not be imported.
Nevertheless the theme has been incorrectly uploaded demo, seems you have missed something.
Please reinstall all and provide me with net WordPress installation admin access, let me know which builder you would like to use. I suspect you have active two. But you can use one only.
Best Regards