Home › Forums › WoodMart support forum › Just upgraded to V6 and the whole site crashed, please help › Reply To: Just upgraded to V6 and the whole site crashed, please help
August 3, 2021 at 2:06 pm
#310399
Lando
Participant
Many thanks for your super prompt reply!
1. All plugins are disabled.
2. Unable to update – if you access the site via WordPress you’ll see an error message stating the template is not installed properly (see the link in the private content section for a pic of the message).
3. FTP access (in the private content) – you’ll see two error logs; one before we’ve put the site on maintenance mode and one after.