Home Forums WoodMart support forum Just upgraded to V6 and the whole site crashed, please help Reply To: Just upgraded to V6 and the whole site crashed, please help

#310399

Lando
Participant

Many thanks for your super prompt reply!

1. All plugins are disabled.

2. Unable to update – if you access the site via WordPress you’ll see an error message stating the template is not installed properly (see the link in the private content section for a pic of the message).

3. FTP access (in the private content) – you’ll see two error logs; one before we’ve put the site on maintenance mode and one after.