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November 13, 2021 at 4:08 pm
#331632
Elise Noromit
Member
Hello,
Please describe the actions step by step on how we can check this.
We will need your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards