9.
So the problem is in the images themselves.
First of all, there is nothing wrong with the image. The size is also reasonably good. Please check below-
https://paste.pics/edit/G37WF
Regarding your test on other products, I would like to say that, I had to create the images of same proportion for other New products. As this issue was Unresolved, and is still unresolved. So to overcome temporarily, I had to manage this way.
PS: Practically, this is not possible to have exactly same size for ALL of the images of one Product. Due to various reasons and presentation purposes, sizes may vary for sure.
b). Also, I requested to check on the staging site, not on this Live site domain. Please see, at the end of point iv)
https://i2.paste.pics/G3CFA.png
But as it was tested on this Live site URL, this has affected the layout on Single product page and many of the users reported us that. This becomes embarrassing situation for us.
Also, this time, the settings were not even reverted back, after testing. (Means value of 150px was not removed from Thumb Image size settings area).
c). In addition to that the thumbnails of that same product page (that you refer for image issue) are displaying Perfectly and in Equal size and equal height too, with the Default 20-21 theme. (You can try to switch to 20-21 theme on Staging site, on the Product page)
https://www.vasangini.com/product/tie-dye-tapestries-elephant-mandala-tapestry-twin-bedspread-beach-throw-free-ship-us/
This again shows, that the setting prepared within the theme for Image Thumb size has got some sort of issue, and the Code for this needs to be revised and refined.
d). As I informed, I already tried earlier by entering 150px in Thumb image width under Theme Settings area. But that breaks the thumbnail appearance on product page. That is why I had to revert back and remove the values in that pixel width field. Just to atleast accommodate one of issue on single product page.
e). Further to that, you can see that even when you added 150 px in Thumb image width area, and if we click on swatch images on Shop Archive pages. Then also, the same Glitch happens. Suddenly enlarging the image height.
Please check below video-
https://watch.screencastify.com/v/HV91IZnQqiIbcCcYcU2e
And this video is tested on the product that have equal image proportions.
So, definitely the issue is related to Theme itself. Atleast considering all of the above points and conditions.
f). Please check, that if we do not use Thumb image width field under Theme settings (and let it empty), then it shows equal sized thumb images (as those are coming from default Woo settings) on Single product page. But the moment we add any pixel value in that settings, it breaks the thumb images.
So this primarily needs to resolve within the Theme itself.
9. Hence, back to point, please resolve the issue mentioned in point a)-e) (as I requested here – https://xtemos.com/forums/topic/few-issues-in-theme-needs-attention-solutions-expected/#post-352639), in current scenario.
Also, i). The image width option (from Theme Settings -> Single product -> Images) should not affect the sudden change in the height of image. Whereby, it is correctly displaying Initially (without clicking the swatch icon or image).
And changes Only happen upon clicking the swatch image once. Clicking back twice, it reverts back to original position.
Or else, please resolve the issues that we mentioned in 9-ii)-iv) [as below]. We will be happy to use the Image Width option under Theme Settings, and will define the Width there.
https://xtemos.com/forums/topic/few-issues-in-theme-needs-attention-solutions-expected/#post-353565
11. Can I ask why only New Topics. And what will happen to existing or Older Topics. Atleast those should work properly, when we are Again Subscribing them. Should not those work thereafter.
I was even suggested by the Author, that they will work after Subscribing them (previous or Older topics) back.
Can you please clarify.
Regards
