Home Forums WoodMart support forum Pop Up Button with Elementor Glitch on Real Mobile. Not on Desktop n not on WPB Reply To: Pop Up Button with Elementor Glitch on Real Mobile. Not on Desktop n not on WPB

#426427

harshwe
Participant

Hello Luke,

Thank you for your response. Yes, I can see that on Staging site with Elementor.

But the point is that, if you check the same on staging3 site that is prepared with WPBakery, there is No such behavior.
Means, the content or page (behind the form), is also not moving while we click on the Form Fields, even on Desktop. You can check on the staging3 site here (with WPB)-
https://www.staging3.vasangini.com/product/hand-painted-indian-elephant-tapestry-queen-bedspread/

The problem is only appearing on Mobile (mainly, and when using Elementor page builder)
If you remember, Elementor requires to create 2 HTML blocks in order to create just one PopUp Button with form inside it (and we had discussed that earlier, in one of the past Ticket). However, with WPBakery, the PopUp Button (with form), can be created using just One HTML Block.
https://i.paste.pics/8fce32ad545346f7f6cd02a2007ce46d.png
https://i.paste.pics/0d90dac4e3cb1f7721414595594d6392.png

So, I am assuming, this could be the reason for it to shift the Page or content behind it or Probably the form itself might be shifting itself, or making it to shift.

PS: Most importantly, as per your video, even if the content of page (behind the form) is moving, in the Desktop. But side-by-side, form is still retaining the same position, hence making it visible always.
While that is not the case in mobile. If the Pop-Up Form could have retained the position in mobile also, then there would not have been such issue.

Hence, I would like to request you to please check it again, as why there is problem on mobiles (mainly) and only with Elementor. Whlle with WPBakery, there is no such issue. Neither in Desktop and nor on mobiles.

Please suggest and resolve

Regards