Reply To: Dropdown for Category

Hi, I have a question.
So, if a web shop has your theme but does not have an active license, and now we want to export products from them, but it doesn’t work for them, they only export 30 products, which should be 700+.
Is it because they don’t have a shop with license or is it some other reason because we wouldn’t want to manually enter each product.
Is problem because of Woodmart Licence or other?