Reply To: Various Questions

Hello,

The WoodMart Core plugin is updated on your Site but your WoodMart Theme isn’t updated to the latest version which is 7.0.4. So, kindly please update your Theme first using the following guide: https://xtemos.com/docs-topic/update-the-theme/ and then check back your concern again, if it gets resolved or not.

f somehow issue still persists, then please take complete Backup of your Site first, then provide us the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

Best Regards.