Reply To: Sticky sidebar button

Hi,

Without seeing your issue it’s difficult to give a definitive answer to your question.

But Make sure that the button is properly set up and configured to work on mobile devices.

Sometimes, conflicts between different plugins or themes can cause the sticky sidebar button to stop working. Try disabling any other plugins and check the issue.

If you have recently made changes to your site or theme settings, try clearing your browser and site cache to ensure that the changes take effect.

If somehow the issue still persists, then please take complete Backup of your Site first, then provide us the WP-ADMIN Login details of your Site in the Private Content field along with the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

Best Regards.