Home Forums WoodMart support forum Strange problem with the Header Builder Reply To: Strange problem with the Header Builder

#464902

fyccn
Participant

Where do I get the license key? I’m seeing the purchase code in our download from Themeforest. I don’t remember if that’s what I used as the license key or not. I’m not seeing the license key on the Theme License page on the live website. I just see a button about deactivating. I don’t want to do that. So I’m not sure where to find the license key.

As for enabling the same area in the header from Facebook, I’m not sure what you mean there.

I just tried importing your Toys demo content into the staging site and got this error:

AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.

I don’t know if this happened because of the problems we’ve been having with the server or if it is because haven’t set up the license key for this staging site yet.

Also note that I see that our paid support period is ending in 3 days. I’ve notified our director about this and we should be renewing that for another six months shortly. I just have to get his approval on that. It will be done ASAP.

  • This reply was modified 1 year, 10 months ago by fyccn.