Reply To: Since the template was installed, connections to dropshipping providers stopped

But what exactly should we check on our side? How your website is related to our server?

If your service doesn’t synchronize with your website and you think that it is caused by WoodMart theme you need to check it first. To do this, you can switch to a default WordPress theme and see if it works or not. If it works with the default theme but doesn’t work with WoodMart, please, send us your admin access and step-by-step instructions how can we check this too.