Reply To: Problem with checkout with shipping

Hi there.
We have performed a backup of the web store. We have installed the storefront theme and everything is the same.
On the other hand we have done a clean installation of wordpress with woocommerce and with the storefront theme and everything works correctly.
We need a solution or if it is not possible the refund of the renewal of the theme, since last year everything was going very well and this year everything is problems.
Thank you very much for understanding us but we need a solution as soon as possible because we have the online store and we can not sell our products and we are losing money.
We are waiting to hear from you.
Regards.