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Elise Noromit
Hello,
We did not even enter your site, we could not change anything.
We cannot predict what plugin and how can conflict, that is why we ask to deactivate the plugins and switch to the parent theme to exclude this reason.
Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.
Please, confirm the permission for plugin deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards