Reply To: PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

I already do this steps:
1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
2. Go to Dashboard -> Updates and click on Check Again.
3. Activate the theme with your purchase code again.
4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

With ftp i never try and i don’t know how to do.