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December 5, 2023 at 10:29 am
#518557
Artem Temos
Keymaster
Hello,
In this case, it is not possible to check if it is a theme issue or not. It might be caused by a lot of different things. The only way to solve the problem is to find what is it caused by. That is why it needs to be tested with the default theme first.
Kind Regards