Home › Forums › WoodMart support forum › Website loading / Crashing on certain products. › Reply To: Website loading / Crashing on certain products.
April 1, 2024 at 5:43 am
#553738
Hung Pham
Keymaster
Hi peter-9793,
Please double check https://prnt.sc/hOY6ITxWUags
In case you want to understand how to fix it,
As we discussed above and according to hosting provider’s replies, the issue related to query of database when it tried to access or display variations. I navigated to Theme Settings > Shop > Variable products > then switched to Parent product meta
option and selected Variations products meta
option again https://prnt.sc/kXBFV0fnVpQt
Regards,