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Elise Noromit
Hello,
1/ Please contact your host support as our theme does not cause such an error nor has any options to solve it.
2/ First of all, enter the editing mode of the page where the Slider Revolution displayed. Check which one is used as shown here: http://prntscr.com/isshej Then find this slider in the Slider Revolution plugin as shown: http://prntscr.com/issi0h Finally delete and add the layer again. Check animations and visibility options Your will find more manuals how to edit slider as per your needs here: https://www.themepunch.com/revsliderjquery-doc/slider-revolution-jquery-5-x-documentation/
3/ Upload the recent version of the theme from Themeforest account and update your theme following these instructions: https://xtemos.com/docs/basel/update-theme/
Best Regards