Home Forums Basel – Premium Template 2 little issues

This topic contains 17 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 6 days, 13 hours ago.

Viewing 18 posts - 1 through 18 (of 18 total)
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  • #178208
    Orx und Vinn
    Orx und Vinn
    Customer

    Hey SUPER SUPPORT TEAM,

    I am still working on my shop part and on the mobile visibility. And now I found two little issues, I am sure YOU KNOW the BEST solution!! 😍

    Okay, the first problem is that in checkout the header of ”other shipping address” is in a strange font-size and the font-hight is too small too therefore it looks strange. I would LOVE to have it like the other headlines in this area (h3). I already tried to fix it but I can not do it…. 😞

    The second little problem is that also in the checkout in the ‘mobile version’ (on smartphones etc.) the summary of the order is larger than the screen. I have to slide left and right to see everything.

    I hope it is not too much work. You are the best!

    Thanks,
    Aaron

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    #178210
    Orx und Vinn
    Orx und Vinn
    Customer

    …the second screenshot is lost… here it is.

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    #178243

    Hello,

    Please add this code to the Theme Settings > Custom CSS > Mobile:

    .woocommerce-checkout .woocommerce-shipping-fields > h3 label  {
     font-size:10px;
    }

    As for the second issue with the necessity to scroll, we cannot correct that as Woocommerce checkout is based on the table and the table is partially responsive.

    Best Regards

    #178437
    Orx und Vinn
    Orx und Vinn
    Customer

    Hey!! 👍

    Thank you for your fast help.

    Nevertheless, I found a new strange thing. Sorting by price doesn’t work.

    I’ve tried everything ( I can.. 😞 ), I changed the items, changed the prices, but I don’t understand what’s going on …..

    Can you take a look at that ???

    Thanks,
    Aaron

    #178481

    Hello,

    Please check how it works on the Storefront theme to find our if our theme causes the problem.

    Best Regards

    #178580
    Orx und Vinn
    Orx und Vinn
    Customer

    Hey SUPER SUPPORT!

    I have in this case an addition question. Why do the header font on this side changes after I use the filter?? That is strange, right?

    Please take a look into the added pics.

    THANK YOU very much for your help
    Aaron

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    #178582
    Orx und Vinn
    Orx und Vinn
    Customer

    and here the before

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    #178683

    Hello,

    Please provide the page URL so that I could check.

    Best Regards

    #178892
    Orx und Vinn
    Orx und Vinn
    Customer

    Hi,

    sure her it is:

    https://galerie-orx-vinn.de

    Thank you!!!
    Aaron

    #178952

    Hello,

    I do not see any filters to check on the home page https://gyazo.com/43f8a06055bae22da08f1f833eb629e5

    How can I reproduce the problem?

    Best Regarsd

    #179056
    Orx und Vinn
    Orx und Vinn
    Customer

    Hey,

    I mean the filters in the category, take a look here:

    https://galerie-orx-vinn.de/produkt-kategorie/methexis/

    Here you see the header font how it changes:
    https://gyazo.com/9759f99534fd0859526ac41168a78fc4

    and here can you see that the price sorting doesn’t work very well:

    https://gyazo.com/6c46bb878de1a61eb24ed27de42ea436

    We changed almost every price of every item to see what happened and in some categories it works better than in others.. strange? Yes strange…

    Thanks,
    Aaron

    #179096

    Hello,

    Please check the issue with the deactivated plugins.

    Best Regards

    #180845
    Orx und Vinn
    Orx und Vinn
    Customer

    Well,
    I deactivated the most plugins and the price filter works at child theme and also at parent theme.

    The problem with login in sidebar was temporary that wors again . I have changed with string translation some things … maybe that was the problem… with database etc… I do not know.

    The problem that the header get smaller is still active, please check it. Maybe we could solve that case with an important css????

    THANK YOU VERY MUCH !!!!!
    😘 💖 🥳 🥰 😅 🙄 🤩 🤣

    #180904

    Hello,

    As for the header deactivate all the plugins (not most of) which are not related to the theme and check.

    Best Regards

    #181098
    Orx und Vinn
    Orx und Vinn
    Customer

    Hey,

    today I deactivated almost EVERY plugin just not the plugins I need to check the problem and it still alive. What could it be???

    Did you see it???

    https://gyazo.com/9759f99534fd0859526ac41168a78fc4

    Maybe it is normal, form the theme??? I do not know. It is the same behavior when I have a category without an item in it, then the header is also smaller than usual.

    Thanks,
    Aaron

    #181312

    Hello,

    This Ultimate Heading element which does not relate to our theme or WP Bakery page builder. After sorting the styles switch and font-size are changing. It seems it the issue of Woocommerce and this addon. Please contact the plugin support.

    Best Regards

    #183049
    Orx und Vinn
    Orx und Vinn
    Customer

    Hey,

    THANK YOU that helps me!!!!
    I just replaced the headline with normal css/html and it works now.

    😘
    Thank you Aaron 👍

    #183129

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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