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2 problems. 1 no header builder 2 error id 74

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  • March 27, 2020 at 10:58 am #182751

    cravintrends
    Participant

    1- I have no content in my header builder tried reinstalling removing i trashed the timer page nothing changed see screen shot

    2- wp error mail chimp id 74 i took the code i replaced the existing code in the backend page edit it worked so i dont see error but the button did not work plus i still have the message when i open from the header button see screen shot

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    March 27, 2020 at 11:20 am #182758

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I saw the screenshot you attached.

    Please deactivate all the third party plugins, activate parent theme, clear browser cache and check back.

    If the problem continues then provide admin panel login details of the website to check it myself and help you out accordingly.

    2) Please provide the URL of the page where you displayed the MailChimp form to check it myself and help you out accordingly.

    Best Regards.

    March 27, 2020 at 11:44 am #182772

    cravintrends
    Participant

    Hi the problem # 1 is fixed but i still dont know what 3rd paty plugging is the culprit i guess i have to go one by one but much appreciate your help
    For mail chimp where should i get the URL? See screen shot

    March 27, 2020 at 11:47 am #182773

    cravintrends
    Participant

    I am resending the screen shot in a smaller file

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    March 27, 2020 at 12:07 pm #182785

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You can activate the plugins one by one and check which plugin is causing the issue in your case.

    And for the mailchimp please make sure you have configured your mailchimp account correctly.

    OR

    You can read the following article for further help:
    https://www.mc4wp.com/kb/connecting-mailchimp-account-api-key/

    Best Regards.

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Viewing 5 posts - 1 through 5 (of 5 total)