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2 things: section margins and color swatches in products
- This topic has 16 replies, 2 voices, and was last updated 4 years, 1 month ago by
Elise Noromit.
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January 15, 2021 at 10:39 pm #258865
mcmullenParticipantHello, I recently purchased Woodmart so I could take advantage of the color swatch attributes on shop and product pages, as well as the product layouts. I already had the site build well underway before adding this theme, and now all my sections are screwed up. The full width sections now have left and right margin, as well as large top margin. This is why I don’t use themes – so much is baked in and buried in 400 pages of settings, and now I have to take time to go back and fix issues where none existed before. This is incredibly frustrating and I am wondering if I made a bad decision by committing to an entire theme instead of finding another solution to implement the color swatches we needed.
The second issue I’m having is with the color swatches. I was able to implement on the shop page (product grid) but I can’t seem to figure out how to add them to the single product page.
Can you help me with the margin issues and the swatch issues? If it’s a situation where I have to add CSS to fight the theme’s CSS to revert to Elementor’s original output, then we should probably discuss a return/refund.
I apologize if my message sounds harsh, however I have spent hours fiddling with the endless theme settings, and I frankly have run through more time than I can alot to a seemingly simple problem.
January 16, 2021 at 11:38 am #258959
Elise NoromitMemberHello,
I am afraid I have not fought the problem of the first point. You say the full width sections now have left and right margin please provide the page URL with the problem and site admin access to the private area.
I have to take time to go back and fix issues where none existed before – Please list these issues I would help you to find the proper settings to fix.
In order to configure the swatches, please read and follow this detailed manual: https://xtemos.com/docs/woodmart/variable-products-swatches/
If you need any further help, please contact us.
Best Regards
January 16, 2021 at 2:35 pm #259000
mcmullenParticipantElise,
Thank you for your reply. I had to revert t oHello theme to continue working, and neglected to switch back to Woodmart for your review. I have reactivated Woodmart so you can see the section margin issues for yourself.Additionally, I have followed the instructions for color swatches, and you can see them on the shop page. However, they do not appear on the individual product page.
January 16, 2021 at 2:48 pm #259007
mcmullenParticipantAlso, there is now “[html_block id="258"]” at the bottom of every page – is that something in your theme?
January 16, 2021 at 9:12 pm #259057
Elise NoromitMemberHello,
Please provide your site admin access to the private area.
Please provide the page URL and screen of HTML block at the bottom.
Best Regards
January 16, 2021 at 11:53 pm #259084
mcmullenParticipantPlease disregard the HTML block. See private content field for temporary access link. Thank you.
January 17, 2021 at 12:23 pm #259124
Elise NoromitMemberHello,
Your product page is heavily customized, it does not work as it should. The attributes are not shown at all.
Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Best Regards
January 17, 2021 at 5:11 pm #259161
mcmullenParticipantElise –
Per your recommendation, I disabled all plugins except for Elementor, Elementor Pro and WooCommerce. I also removed all custom CSS (only there to hide the price and style the product title). The color swatches are still not showing on the individual product pages.Also, I still have the problem with margins on full width sections.
Please advise.
January 18, 2021 at 10:29 am #259312
Elise NoromitMemberHello,
You have not installed and activated WoodCore plugin.
Please check now. If it does not work, disable the child theme and all the plugins not relating to the theme I will check how it works.
Best Regards
January 18, 2021 at 10:30 pm #259518
mcmullenParticipantThank you for your continued patience and support, Elise. I went back and deactivated all plugins (except for Elementor, Elementor Pro, WooCommerce, WoodCore), and I removed all custom CSS. The color swatches are still not showing on the individual product pages.
January 19, 2021 at 11:56 am #259702
Elise NoromitMemberHello,
Please update the access I cannot log in to the site.
Best Regards
January 19, 2021 at 2:20 pm #259760
mcmullenParticipantELise, please try again.
January 20, 2021 at 8:49 am #259971
Elise NoromitMemberHello,
Please disable the catalog mode: http://prntscr.com/x9rxko
Please clarify the margin issues and the swatch issues, if it has not be solved.
Best Regards
January 20, 2021 at 5:03 pm #260080
mcmullenParticipantElise –
I disabled catalog mode. The swatches are now showing on the individual product pages, but the margin issues still persist. Please see home page – these sections are set to full width, but still have margin around them.Also, the hover text in the 6 column grid in the home page hero section was white, but is now dark since adding the theme, and I can’t seem to find where that issuing overridden. Link to home page is in private content below.
Please advise.
January 21, 2021 at 2:19 pm #260345
Elise NoromitMemberHello,
Please try to set full width for the content as well: https://prnt.sc/xdjb8n
You can also stretch the rows to fit the screen.
Best Regards
January 21, 2021 at 2:26 pm #260347
mcmullenParticipantElise,
Stretching each individual section eliminated remaining L/R margin, but why is there still a 40p top margin? Is that baked in to the theme? Can I override it site-wide, without having to add -40px to the first section of every page? Thank you
January 21, 2021 at 11:13 pm #260459
Elise NoromitMemberHello,
Please check this manal: https://xtemos.com/docs/woodmart/faq-guides/top-bottom-paddings/
Please let me know if you need any further help.
Best Regards
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