Home Forums WoodMart support forum 2 things: section margins and color swatches in products

2 things: section margins and color swatches in products

Viewing 17 posts - 1 through 17 (of 17 total)
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  • #258865

    mcmullen
    Participant

    Hello, I recently purchased Woodmart so I could take advantage of the color swatch attributes on shop and product pages, as well as the product layouts. I already had the site build well underway before adding this theme, and now all my sections are screwed up. The full width sections now have left and right margin, as well as large top margin. This is why I don’t use themes – so much is baked in and buried in 400 pages of settings, and now I have to take time to go back and fix issues where none existed before. This is incredibly frustrating and I am wondering if I made a bad decision by committing to an entire theme instead of finding another solution to implement the color swatches we needed.

    The second issue I’m having is with the color swatches. I was able to implement on the shop page (product grid) but I can’t seem to figure out how to add them to the single product page.

    Can you help me with the margin issues and the swatch issues? If it’s a situation where I have to add CSS to fight the theme’s CSS to revert to Elementor’s original output, then we should probably discuss a return/refund.

    I apologize if my message sounds harsh, however I have spent hours fiddling with the endless theme settings, and I frankly have run through more time than I can alot to a seemingly simple problem.

    #258959

    Hello,

    I am afraid I have not fought the problem of the first point. You say the full width sections now have left and right margin please provide the page URL with the problem and site admin access to the private area.

    I have to take time to go back and fix issues where none existed before – Please list these issues I would help you to find the proper settings to fix.

    In order to configure the swatches, please read and follow this detailed manual: https://xtemos.com/docs/woodmart/variable-products-swatches/

    If you need any further help, please contact us.

    Best Regards

    #259000

    mcmullen
    Participant

    Elise,
    Thank you for your reply. I had to revert t oHello theme to continue working, and neglected to switch back to Woodmart for your review. I have reactivated Woodmart so you can see the section margin issues for yourself.

    Additionally, I have followed the instructions for color swatches, and you can see them on the shop page. However, they do not appear on the individual product page.

    #259007

    mcmullen
    Participant

    Also, there is now “[html_block id="258"]” at the bottom of every page – is that something in your theme?

    #259057

    Hello,

    Please provide your site admin access to the private area.

    Please provide the page URL and screen of HTML block at the bottom.

    Best Regards

    #259084

    mcmullen
    Participant

    Please disregard the HTML block. See private content field for temporary access link. Thank you.

    #259124

    Hello,

    Your product page is heavily customized, it does not work as it should. The attributes are not shown at all.

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #259161

    mcmullen
    Participant

    Elise –
    Per your recommendation, I disabled all plugins except for Elementor, Elementor Pro and WooCommerce. I also removed all custom CSS (only there to hide the price and style the product title). The color swatches are still not showing on the individual product pages.

    Also, I still have the problem with margins on full width sections.

    Please advise.

    #259312

    Hello,

    You have not installed and activated WoodCore plugin.

    Please check now. If it does not work, disable the child theme and all the plugins not relating to the theme I will check how it works.

    Best Regards

    #259518

    mcmullen
    Participant

    Thank you for your continued patience and support, Elise. I went back and deactivated all plugins (except for Elementor, Elementor Pro, WooCommerce, WoodCore), and I removed all custom CSS. The color swatches are still not showing on the individual product pages.

    #259702

    Hello,

    Please update the access I cannot log in to the site.

    Best Regards

    #259760

    mcmullen
    Participant

    ELise, please try again.

    #259971

    Hello,

    Please disable the catalog mode: http://prntscr.com/x9rxko

    Please clarify the margin issues and the swatch issues, if it has not be solved.

    Best Regards

    #260080

    mcmullen
    Participant

    Elise –
    I disabled catalog mode. The swatches are now showing on the individual product pages, but the margin issues still persist. Please see home page – these sections are set to full width, but still have margin around them.

    Also, the hover text in the 6 column grid in the home page hero section was white, but is now dark since adding the theme, and I can’t seem to find where that issuing overridden. Link to home page is in private content below.

    Please advise.

    #260345

    Hello,

    Please try to set full width for the content as well: https://prnt.sc/xdjb8n

    You can also stretch the rows to fit the screen.

    Best Regards

    #260347

    mcmullen
    Participant

    Elise,

    Stretching each individual section eliminated remaining L/R margin, but why is there still a 40p top margin? Is that baked in to the theme? Can I override it site-wide, without having to add -40px to the first section of every page? Thank you

    #260459

    Hello,

    Please check this manal: https://xtemos.com/docs/woodmart/faq-guides/top-bottom-paddings/

    Please let me know if you need any further help.

    Best Regards

Viewing 17 posts - 1 through 17 (of 17 total)