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360° Element Issue

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  • #166746

    rgbadmin
    Participant

    Hello. We are trying to use the 360° Element on a client website: https://shapeofwicker.com/360-product-galleries/

    The element seems to be skipping images or not displaying all the images selected in the dashboard fully OR is rotating the images too fast.

    Example: When you click the left arrow on our galleries, the chairs turn from front facing to back facing. However, within the galleries, there are multiple side facing images.

    The arrows seem to move the images in an opposite direction. Left arrow moves the product right and Right arrow moves product image left. (This is happening on the theme demo as well: https://woodmart.xtemos.com/360-degree-view/).

    I have attached screenshots of how we have our galleries set in our dashboard for your review.

    Please advise how to correct the issue.

    #166747

    rgbadmin
    Participant

    Here are the original attachments:

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    #166777

    Hello,

    Please deactivate all the plugins not related to the theme and provide the site admin access to the private area as well as page URL.

    Best Regards

Viewing 3 posts - 1 through 3 (of 3 total)