Home › Forums › Basel support forum › 360 product view does not work in mobile browser

360 product view does not work in mobile browser

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • November 8, 2016 at 6:57 pm #6435

    vanuch
    Participant

    Hello,

    I created a test product with some 360 degree shots I had available and everything looks great. However testing the 360-degree view function on my phone (Safari on iOS 10.1.1, iPhone 7) nothing happens when I click on the link. Any ideas?

    PS. Links for videos and 360-degree views on product pages are rather unnoticeable. I would recommend making these a bit more prominent features when added to products. Otherwise what’s the point in adding these if nobody notices they are there?

    November 8, 2016 at 8:31 pm #6446

    Artem Temos
    Keymaster

    Hello,

    Thank you for contacting us.

    Unfortunately, we were not able to see this page. When we enter your password page simply not loading. Bytheway, did you test 360 view on our demo, does it work on iPhone 7?

    Regards

  • Author
    Posts

Tagged: , ,

Viewing 2 posts - 1 through 2 (of 2 total)