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402 error

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • February 17, 2020 at 5:17 pm #174083

    JamesTaylorPPM
    Participant

    Hi when i try to save settings it comes up for 402 error

    February 17, 2020 at 11:02 pm #174125

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

    Best Regards

    February 18, 2020 at 9:39 am #174218

    JamesTaylorPPM
    Participant

    Hi I’ve done that and still doing the same

    February 18, 2020 at 10:19 am #174237

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and provide the site admin access to the private area

    Best Regards

    February 18, 2020 at 11:06 am #174256

    JamesTaylorPPM
    Participant

    how can I enable the private area please

    February 18, 2020 at 1:29 pm #174292

    Elise Noromit
    Member

    Hello,

    You can insert the credential into the Private content field which is under the message area. This information would be visible only for me.

    Best Regards

    February 19, 2020 at 4:29 pm #174652

    JamesTaylorPPM
    Participant

    please login and check please

    February 20, 2020 at 7:30 am #174701

    Elise Noromit
    Member

    Hello,

    Please contact your host support. The sever blocks the access to options.php https://prnt.sc/r4zfrt

    Best Regards

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Viewing 8 posts - 1 through 8 (of 8 total)