403 Error when turning on Elementor

This topic has 5 replies, 3 voices, and was last updated 3 years, 2 months ago by Artem Temos.

Viewing 6 posts - 1 through 6 (of 6 total)

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February 3, 2021 at 12:28 pm #263538

somogyvarigabor
Participant

I have just installed the theme, did the import, set up the demo version but came across an issue right off the bat.
When I try to view the homepage a 403 Error page comes up.
I have done some troubleshooting, turned off all plugins and turned them back on 1 by 1 and all seems fine until i switch on Elementor.
Can you please advise?

February 3, 2021 at 12:52 pm #263549

Aizaz Imtiaz Awan
Keymaster

Hello,

First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :).

Please provide the admin panel login details of the website to check it myself and help you out accordingly.

Best Regards.

February 3, 2021 at 1:19 pm #263563

somogyvarigabor
Participant

Hi Aziaz,

Thanks for your response, please see below:

February 3, 2021 at 2:34 pm #263610

Artem Temos
Keymaster

Hello,

403 error is a Forbidden error generated by the server. So it seems to be a problem with your hosting configuration. Contact your hosting provider for help on this matter.

Kind Regards

February 3, 2021 at 2:38 pm #263611

somogyvarigabor
Participant

Thanks for your response.
I dug a bit deeper and if I select say the “Minimalist” template, the site works fine but say with the “Fashion Flat” template it shows a 403 error.
Is that still server related?

February 4, 2021 at 7:21 am #263784

Artem Temos
Keymaster

Hello,

We have tested your website and see that the “Fashion flat” home page is currently activated. But we don’t see the 403 error on your home page now https://gyazo.com/991e7cbeaf7380d755d8c04ff4867952
And anyway, even if it appears for you, 403 is a Forbidden warning and it can be generated by the server only.

Kind Regards
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