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404 Error on Typekit Fonts

Viewing 12 posts - 1 through 12 (of 12 total)
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  • September 9, 2019 at 10:36 pm #142845

    harpkefamilyfarm
    Participant

    My Typekit fonts are working; however, I am getting a “Failed to load resource: the server responded with a status of 404 ()” error in the browser console on every page load. You can see this on any page of the website, and you can see that the css reference is related to Typekit. Can you tell me how to address this?

    September 10, 2019 at 6:18 am #142881

    Artem Temos
    Keymaster

    Hi,

    Could you please send us a screenshot from the Typekit where you take your ID https://prnt.sc/p43da6 and from Theme Settings where you place it? Also, send us your admin access.

    Kind Regards

    September 10, 2019 at 7:01 pm #143016

    harpkefamilyfarm
    Participant

    I don’t want to put a screenshot of my API key in a public forum. Please see the information below with the API key and login.

    September 11, 2019 at 6:24 am #143079

    Artem Temos
    Keymaster

    You can upload the screenshot to some cloud service and post the link in the private content. Also, send us your typekit login and password.

    September 11, 2019 at 3:23 pm #143239

    harpkefamilyfarm
    Participant

    Giving you the admin login and the key isn’t enough? Aren’t you able to see the problem?

    September 12, 2019 at 6:15 am #143313

    Artem Temos
    Keymaster

    The problem is that key might be wrong so that is why we ask you for additional information.

    September 14, 2019 at 3:03 pm #143906

    harpkefamilyfarm
    Participant

    Screenshot link below.

    September 15, 2019 at 9:26 am #143969

    Artem Temos
    Keymaster

    You are taking the wrong code. Please, check the screenshot I sent you to get the right one https://prnt.sc/p43da6

    September 16, 2019 at 9:38 pm #144385

    harpkefamilyfarm
    Participant

    Thanks for that – here’s an updated screenshot of where I am pulling the ID.

    September 17, 2019 at 6:38 am #144443

    Artem Temos
    Keymaster

    Yes, now fonts are loaded correctly on your page.

    September 18, 2019 at 6:51 pm #145049

    harpkefamilyfarm
    Participant

    I’m still seeing a 404 error that seems to be related to typekit on some pages of the site. Attaching an image as an example to show you what I mean. This error appears in the Chrome developer console when visiting the URL below.

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    September 19, 2019 at 6:23 am #145096

    Artem Temos
    Keymaster

    We don’t see the error right now https://gyazo.com/6bce05ccaf5d3f8abe6d2d5cd3dbe919

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Viewing 12 posts - 1 through 12 (of 12 total)