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404 PAGE NOT SHOWING IMAGES/ICONS

Viewing 10 posts - 1 through 10 (of 10 total)
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  • June 18, 2019 at 7:19 pm #129140

    sttefaaa
    Participant

    Hi,

    The 404 page is showing squares instead of icons and won’t show the image that’s on the page.

    Hope you can help.

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    June 19, 2019 at 6:10 am #129163

    Elise Noromit
    Member

    Hello,

    Please provide valid access to the site. I cannot log in with the credentials provided earlier.

    Best Regards

    June 19, 2019 at 8:24 am #129191

    sttefaaa
    Participant

    Here you go. You have my permission to deactivate plugins and do what’s needed to figure this out. šŸ™‚

    June 19, 2019 at 2:54 pm #129297

    Elise Noromit
    Member

    Hello,

    I have deactivated all the plugins including WPML it works, then I activated again and it works. Seems this is some kind of cache settings.

    Best Regards

    June 19, 2019 at 4:55 pm #129304

    sttefaaa
    Participant

    I purged the cache, deactivated and activated plugins. Still no icons, just squares.

    June 20, 2019 at 8:24 am #129371

    Elise Noromit
    Member

    Hello,

    You need to deactivate the cache plugin http://prntscr.com/o496u5 It is not compatible with our theme.

    You can try this plugin WP Super Cache

    Best Regards

    June 20, 2019 at 8:35 am #129377

    sttefaaa
    Participant

    Hmm I did deactivate it but still see squares instead of icons..

    June 20, 2019 at 9:15 am #129390

    Elise Noromit
    Member

    Hello,

    Deactivate and activate the WMPL set of plugins.

    Best Regards

    June 20, 2019 at 9:23 am #129396

    sttefaaa
    Participant

    Okay I think I know why you are seeing them – are you accessing the 404 page itself? Because when you look for something that does not exist on the page that’s when it doesn’t work. (See the link in Private Content)

    June 20, 2019 at 1:46 pm #129443

    Artem Temos
    Keymaster

    It seems that your 404 pages is cached somehow because we can’t see any changes when customizing it. Also, you have the wrong configuration for your website URL in Dashboard -> Settings https://gyazo.com/797608a87b233a7783c80994d5a4eef8

    Regards

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Viewing 10 posts - 1 through 10 (of 10 total)