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500 (Internal Server Error) x AJAX Filter

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  • December 9, 2024 at 5:36 pm #620916

    marsyuldashev
    Participant

    Hi!

    On my site, when you apply a color or material filter (it doesn’t matter, any), then a critical error occurs on the second or third click on the filter on the site.

    I am attaching a screenshot of the logs. What could it be and how to fix it?

    Thanks!

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    December 9, 2024 at 5:42 pm #620923

    marsyuldashev
    Participant

    BTW, this only happens with Woodmart WooCommerce Layered Nav filters

    December 9, 2024 at 5:52 pm #620931

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

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Viewing 3 posts - 1 through 3 (of 3 total)