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A Few Question and Issue

Viewing 18 posts - 1 through 18 (of 18 total)
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  • #159593

    serdar
    Participant

    Hello friens,

    Finally I renewed my support :). I have a few question and problem

    First of all and most important one is about wpbakery. As you can see on attached screens I’am not able to edit elements setting. It is not for only products grid. All of them is same. I can’t edit.

    Other Questions :
    1- I checked your demo gtmetrix score and pagespeed scores your page speed desktop and gtmetrix scores is very well but page speed insights mobile score is “20”. So what do you think about mobile score.As you know Google wants very speed site on mobile. Because I have same problem, I thought it was my mistake but when I checked your demo site I understood that was not about me. Have you any plan about mobile speed ?

    2- Your gtmetrix scores better than mine. I bought wp rocket when I see your post about that you are using wp rocket. You wrote you use wp rocket with default setting. So can you share with me your theme seting->performance tab setting. Which setting is active on your theme settings.

    3- I saw you place in cdn your minifed css and minified css on your demo. I can use cdn for images but couldn’t success about pushing minified css,js and custom css files to cdn.So I can’t sue cdn for js and css files. Which plugin you use to auto push them to CDN ?

    4- CSS Genetrator includes previews of options to understand which option for which element. But WpBakery CSS Generator doesn’t include. So we can’t understand which option affect towhich element. How can we understand.

    I’am happy to use woodmart theme. Great work
    Thanks and Best Regards.

    Attachments:
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    #159689

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

    Best Regards

    #159693

    serdar
    Participant

    Hello

    It’is hard to deactivate all plugins in live site. I will try it at night.
    But other questions ?

    #159715

    Hello,

    Can you move a clone of your site to a staging host for testing no to keep the live site without plugins?

    Best Regards

    #159720

    serdar
    Participant

    CAN YOU ANSWER OTHER QUESTIONS
    1,2,3,4 ?

    #159840

    Artem Temos
    Keymaster

    Hello,

    1. Yes, Google always scores with 20-40 points mobile performance for 99% of websites built with WordPress. To get more points you need to have a really light page. For example remove all sliders, carousels and leave a few banners and products only. Then you will get a high result. But usually, our theme works very fast on mobile devices and don’t have any problems with performance. We suggest you to test it on a few mobile devices and you will see that there are no real performance problems.

    2. Here you have screenshots from our Theme Settings

    https://gyazo.com/51f2e3f5a03d50bc6ddd9f96a7c4d48c
    https://gyazo.com/253d22c8003d4763f813943da24ebb93
    https://gyazo.com/3abb3b61b5a761551067fd67b706de22
    https://gyazo.com/036cb2779709dfa33136047e879f6ea1

    3. CDN is handled by WP Rocket plugin as well. You can contact plugin’s developers if it doesn’t work for you.

    4. We don’t use any of those elements on our demo that is why we don’t have previews for them. Usually, we recommend to disable all of them or check which ones are used by their names.

    Kind Regards
    XTemos Studio

    #159897

    serdar
    Participant

    Thank you mate. I found which plugin breaks the wpbakery. (Front End PM plugin ) and solved problem.

    Just I couldn’t understand answer 3. WP rocket doesn’t have push to cdn option. It writes url only. Am I wrong. But on your demo, I saw that your css,js files located in CDN. So didnt you manually push them into CDN. ? Fro example
    https://woodmartcdn-cec2.kxcdn.com/wp-content/cache/min/1/8c7ca4daa69b21d87b9a05aeafd89a10.js
    https://woodmartcdn-cec2.kxcdn.com/wp-content/cache/min/1/387d2410ef154032699b8d938009b8ff.css

    Did wp rocket pushed them to CDN or you added them manually ?

    Regards

    #159918

    Artem Temos
    Keymaster

    Actually, CDN service should pull all resources automatically once WP Rocket replaces its URL. You don’t need to push anything manually. For your information, we use the KeyCDN service for this.

    #160493

    serdar
    Participant

    Thanks for reply. I have two more problem. I use wp rocket and I wrote them. They asnwered as below and they wrote me to ask you.

    1 – Me : I have mobile bottom navbar. I see 404 error for one menu icon. I checked. It display only if wp rocket is active for page. I doesn’t apper pages which wp rocket is not active. Adding double “/” to image url So can not find url becuese broken “//”. You can see on attachment. For example : You can check /favorilerim or /siparissorgulama pages. You won’t see problem because wp rocket is passive in these pages. But on home page or on a product page wou will see this error because wp rocket is active for this pages. .

    WP ROCKET WROTE : The error 404 takes place for the CDN URL.

    If you check the srcset in a non-cached page, you’ll see there is a “//” in the file’s URL. This is definitely not added by WP Rocket.
    You should check the theme or contact their support about this: https://i.vgy.me/fqbXJC.jpg
    Not (You can check homepage and product pages to see wp rocket active pages . Also you can check /siparissorgulama to see wp rocket disabled page)
    2- MEMy second problem is page load on mobile pages. My header appears twice on page load. And then correcting. But it’s not user friendly. You can check with a mobile phone my pages. You will see two header while page is loading.

    WP ROCKET : FOUC issues can be related to our Optimize CSS Delivery option:
    https://docs.wp-rocket.me/article/1266-optimize-css-delivery

    This option isn’t appropriate for every website, depending on how it’s coded.

    This option won’t work well for you as long as your theme or a plugin injects inline CSS into your source code as you can see here: https://i.vgy.me/qyFvwn.jpg
    The HTML document is read from the top to the bottom by your browser, this is what we call the rendering of the page.
    The Critical Path CSS (CPCSS) is at the top of it and provide the bare CSS necessary to render the style of the page immediately before calling any CSS file.

    So:
    This inline CSS can “update” what the browser get with our CPCSS and thus create this FOUC
    As our CPCSS is fetched from CSS files only – and not from inline CSS – these additional CSS can be missing in the CPCSS
    There’s not much we can do here. If disabling this option solves the problem, then your options at that point would be to:

    – Keep the Optimize CSS Delivery turned off for the whole site

    – Turn off the option just for affected pages:
    https://docs.wp-rocket.me/article/677-turning-off-additional-options-on-specific-page-post

    – Use the Fallback field to specify your own critical path CSS:
    https://docs.wp-rocket.me/article/1266-optimize-css-delivery#fallback-css

    Can you help me about this problems ?

    Attachments:
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    #160504

    Artem Temos
    Keymaster

    Hello,

    1. Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    2. This problem may appear in the case when you move the CSS related to our theme to the footer. Then, you don’t see the required styles while the page is not fully loaded. We suggest you to always keep our theme’s style.css file in the head of your website. Also, note that the inline CSS from the screenshot comes with WPBakery page builder and not connected to our theme’s header.

    Thank you in advance

    #160528

    serdar
    Participant

    Thank you but .css files already in header. I know it’s not totally about you. But I want to understand. CSS in header so why could be happen ?

    #160532

    Artem Temos
    Keymaster

    Actually, some part of the CSS is not in the header https://gyazo.com/cb21826b80bfb6ccaa701eae4c067231

    #160999

    serdar
    Participant

    Thank you.
    I checked, you are rihgt. I have one more question.
    Is there a problem with css generator. Seem it doesn’t work.
    I added screens. I didn’t check dokan, yith, compare, quickshop options. But I see them in css file.

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    #161041

    Artem Temos
    Keymaster

    Hi,

    Could you please reupload your screenshots in a size smaller than 512KB? Or upload it to some cloud service like Dropbox or Google Drive.

    Thank you in advance

    #161042

    serdar
    Participant

    Sorry,

    I added again

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    #161077

    Artem Temos
    Keymaster

    Please, provide us your admin access so we can log in and check this on your side.

    Thank you in advance.

    #161813

    serdar
    Participant

    Thank you

    #161875

    Artem Temos
    Keymaster

    We checked the file and see that there are a few occurrences of these words in general selectors for main options like primary colors. But main CSS for those components are completely removed.

    Kind Regards

Viewing 18 posts - 1 through 18 (of 18 total)