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access to gymhoney.co.uk was denied

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  • #290811

    taralpatel15
    Participant

    Error :- access to gymhoney.co.uk was denied You don’t have the user rights to view this page. HTTP ERROR 403

    we have a problem to search product by SKU.

    in basel theame there is a option in admin search by sku when i active this option and search by sku it will shows error.
    please find the attachement of screenshot.

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    #290830

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins deactivated, please, provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Please make sure your products are public.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)