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Accordion is not collapsing when used in an Html Block

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #191027

    Leoria
    Participant

    Hi,

    we noticed that the accordion element is not collapsing when used in an HTML Block.
    Is there a way to fix it?

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    #191117

    Hello,

    I have visited the URL you provided and saw the screenshot you attached. Please deactivate all the third party plugins, activate parent theme. Clear cache and check back.

    If the problem continues then provide admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards.

    #193573

    Leoria
    Participant

    Hello,

    I tried your suggestion, unfortunately the problem continues.

    #193588

    Hello,

    I have logged into your website and it seems that you are not using the latest versions of the theme. Please make sure that you are using the latest version of theme and the recommended plugins.

    Screenshot for Clarification: https://ibb.co/s5F1Yqh

    Then Go to WoodMart >> CSS Generator >> Generate CSS file. Clear cache and check back.

    Best Regards.

    #196788

    Leoria
    Participant

    Hi,

    updating the theme and generating a new css file didn’t work unfortunately.
    The problem remains.

    Best regards.

    #196880

    Hello,

    I have logged into your website and created a new HTML Block named Accordion testing and add some sections in it and add it to the shipping & delivery tab from the single product page and its working absolutely fine on my end.

    Video for Clarification: https://jmp.sh/4PbPZGm

    Please clear cache and check back. You can edit the html block according to your needs.

    Best Regards.

Viewing 6 posts - 1 through 6 (of 6 total)