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Accordion is not displayed

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  • #385458

    schnittverhext
    Participant

    Hello dear team,

    Unfortunately, the tabs are not displayed as an accordion for the products in the mobile view.

    As soon as I have more than the tab for the description, only one white area is displayed in the mobile view.

    I have already tried to deactivate all other plugins, but that doesn’t seem to be the reason.

    I also tried to switch completely to the accordion function, i.e. also in the desktop view, but then no accordion appears on the desktop either. So there seems to be a fundamental problem with the accordion function.

    Can you help me with that?

    #385500

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)