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Accordion on product pages after migration
- This topic has 8 replies, 2 voices, and was last updated 5 years, 4 months ago by
Aizaz Imtiaz Awan.
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AuthorPosts
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October 10, 2019 at 6:40 pm #149514
Adrenaline22ParticipantI have several ‘extended product pages’, after the update especially on mobile there is an accordion right above the description. Is there an option to remove it?
Attachments:
You must be logged in to view attached files.October 10, 2019 at 8:38 pm #149526
Adrenaline22ParticipantAlso the entire section disappears after resizing the window, check the video
October 11, 2019 at 7:38 am #149579
Aizaz Imtiaz AwanKeymasterHello,
You can hide that description tab title so user can not collapse the description content in the mobile menu by using the below CSS in Theme Settings >> Custom CSS >> Custom CSS for mobile:
.tab-title-description{ display:none; }
Result: https://jmp.sh/MVG75LV
From your video attachment. It seems that the section which goes hidden after resizing the screen actually goes inside the description tab so you need to click the description tab to see that section.
Best Regards.
October 11, 2019 at 10:48 am #149626
Adrenaline22ParticipantHiding it with CSS was not the real issue here.
It’s that the entire extended sales page disappears (collapses) and it’s not visible!
Please assist me with this problem, I have stopped all ads since I’ve discovered this issue.
Best regards,
October 11, 2019 at 11:15 am #149630
Aizaz Imtiaz AwanKeymasterHello,
Kindly provide your login credentials so I can check your site and help you out.
Also share the screenshot of that sale page because the url that you previously share is just a product page with having some description inside the description tab and you ask us it goes hidden while resizing the screen.
Best Regards.
October 11, 2019 at 11:26 am #149636
Adrenaline22ParticipantCredentials:
October 11, 2019 at 11:56 am #149642
Aizaz Imtiaz AwanKeymasterHello,
Your url not working for me. I’m not able to access your admin area. Also I asked you to share the screenshot of that sale page where the problem exists.
Screenshot: https://jmp.sh/jO1NMuz
Best Regards.
October 11, 2019 at 12:03 pm #149648
Adrenaline22ParticipantThe URL works fine. From which country are you trying to access?
The URL of the where the problem persists is:
October 11, 2019 at 1:13 pm #149664
Aizaz Imtiaz AwanKeymasterHello,
I have test your site. Some of your third party plugins conflicts with the WooCommerce tabs. And I also noticed that you hide the tabs heading with your Custom CSS Code. When I exclude your Custom CSS for testing the tabs titles shown but goes hidden on smaller screens with their content.
Screenshot: https://jmp.sh/k6FXmxJ
Kindly deactivate all of your third party plugins and then clear your cache as you already have Wp-Rocket. This will surely fix the issue.
Screenshot: https://jmp.sh/WqUjFav
Best Regards.
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