Home Forums WoodMart – Premium Template Accordion on product pages after migration

This topic contains 8 replies, has 2 voices, and was last updated by Aizaz Imtiaz Awan Aizaz Imtiaz Awan 4 days, 1 hour ago.

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #149514

    Adrenaline22
    Customer

    I have several ‘extended product pages’, after the update especially on mobile there is an accordion right above the description. Is there an option to remove it?

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    #149526

    Adrenaline22
    Customer

    Also the entire section disappears after resizing the window, check the video

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    #149579

    Hello,

    You can hide that description tab title so user can not collapse the description content in the mobile menu by using the below CSS in Theme Settings >> Custom CSS >> Custom CSS for mobile:

    .tab-title-description{
    display:none;
    }

    Result: https://jmp.sh/MVG75LV

    From your video attachment. It seems that the section which goes hidden after resizing the screen actually goes inside the description tab so you need to click the description tab to see that section.

    Best Regards.

    #149626

    Adrenaline22
    Customer

    Hiding it with CSS was not the real issue here.

    It’s that the entire extended sales page disappears (collapses) and it’s not visible!

    Please assist me with this problem, I have stopped all ads since I’ve discovered this issue.

    Best regards,

    #149630

    Hello,

    Kindly provide your login credentials so I can check your site and help you out.

    Also share the screenshot of that sale page because the url that you previously share is just a product page with having some description inside the description tab and you ask us it goes hidden while resizing the screen.

    Best Regards.

    #149636

    Adrenaline22
    Customer

    Credentials:

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    #149642

    Hello,

    Your url not working for me. I’m not able to access your admin area. Also I asked you to share the screenshot of that sale page where the problem exists.

    Screenshot: https://jmp.sh/jO1NMuz

    Best Regards.

    #149648

    Adrenaline22
    Customer

    The URL works fine. From which country are you trying to access?

    The URL of the where the problem persists is:

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    #149664

    Hello,

    I have test your site. Some of your third party plugins conflicts with the WooCommerce tabs. And I also noticed that you hide the tabs heading with your Custom CSS Code. When I exclude your Custom CSS for testing the tabs titles shown but goes hidden on smaller screens with their content.

    Screenshot: https://jmp.sh/k6FXmxJ

    Kindly deactivate all of your third party plugins and then clear your cache as you already have Wp-Rocket. This will surely fix the issue.

    Screenshot: https://jmp.sh/WqUjFav

    Best Regards.

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