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Activate ship to a different address

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  • #23212

    Cimpanzeii
    Participant

    Hi,

    I want to add ship to a different address check button in checkout page. Now it’s not showing. Can you please help me?

    Thanks!

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    #23218

    Artem Temos
    Keymaster

    Hi,

    If you don’t see this form on the checkout page then you didn’t configure your shipping correctly in WooCommerce. We suggest you to read plugin’s documentation for more information about this since it is not our theme related issue https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-9

    Kind Regards
    Xtemos

    #23439

    Cimpanzeii
    Participant

    Hi,

    I read the documentation and I already have the specified settings. Please see the print screen. I believe is a theme problem, please check it.

    Thanks!

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    #23441

    Artem Temos
    Keymaster

    Hello,

    By the way, could you please check how it works with default WordPress theme to see if it is a theme issue or not?

    Thank you in advance.

    #23446

    Cimpanzeii
    Participant

    Still not showing. Who do I have to talk with in this case?

    Thanks!

    #23452

    Artem Temos
    Keymaster

    Provide us your admin access maybe we will find the solution.

    #23547

    Cimpanzeii
    Participant

    Of course, thank you very much!

    #23552

    Artem Temos
    Keymaster

    As we can see, you didn’t set up any shipping method and shipping zone in your WooCommerce settings. Please, do this firstly. Read the plugin documentation if you have any difficulties with that.

    #23566

    Cimpanzeii
    Participant

    Yes, it’s working now. Thank you!

    I have another question: what do I have to do in order to have added product in cart like in the demo site (please see the image attached)?

    Thanks!

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    #23571

    Artem Temos
    Keymaster

    You need to update the theme and WooCommerce plugin to the latest version.

Viewing 10 posts - 1 through 10 (of 10 total)