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Activate theme license

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #199336

    Ibrahim Salama
    Participant

    When I try to activate the template, an API Request Error error appears. Contact server providers and request that the OpenSSL system library be updated to version 1.0+.
    Knowing that I contacted the hosting provider to solve the problem, they told me that they have no problem and that the hosting works with version 1.0
    Please solve this problem

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    #199350

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it? Send us the purchase code as well.

    Thank you in advance

    #199382

    Ibrahim Salama
    Participant

    I have the information

    #199405

    Artem Temos
    Keymaster

    There is an error with while sending the request to our server saying that the SSL certificate is expired https://gyazo.com/25b9e395ac289aa7880929f7c3f20efb
    Please, ask your hosting to check the issue from their side.

    #199455

    Artem Temos
    Keymaster

    It seems that the issue was on our side. Could you please try to activate the theme now? Sorry for the inconvenience.

Viewing 5 posts - 1 through 5 (of 5 total)