Add to basket issue

After the theme update, I have seen an issue with the “add to basket” option. For more details, please see the video I have attached.
Thank you.

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Hello,

Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

Sure. I have a backup.

Hello,

Please update the plugins in Appearance > Install plugins, if the problem remains, deactivate all the plugins except these ones:

Slider Revolution
Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
Switch to the parent theme and check.

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Best Regards

I did all these steps. But the problem is not solved.

Any update? How to solve this problem?

Hello,

You have enabled our new option “Show single variation” https://prnt.sc/bd2d7ssUQqFW

You need to disable this option or add the attributes to the products: https://prnt.sc/KaUAQ6QJuYlJ

If you have any questions please feel free to contact us.

Best Regards

It’s working. But I need the “select options” feature while using the “single variation” feature. Please see the screenshot I have attached.

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Hello,

You can either have a default variable product or separate products.

If you have any questions please feel free to contact us.

Best Regards

So we can’t able to use both options at the same time?

If not possible, please share a custom CSS code to hide add to cart option.

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Please share a custom CSS code to hide add to cart option.

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Hello,

Please add this code to the Theme Settings > Custom CSS > Global:

body .wd-hover-quick .wd-add-btn {
    display:none
}

Best Regards

thank you. It’s working

You are welcome! We are here to help.

Wish you a wonderful day!

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