Add to cart ajax not working anymore
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Hello, I have a problem with the add to cart buttons not working anymore (Endless loading/spinner).
Could you help me please ?
Thanks in advance.
Best
Hi,
Could you please send us a direct link where should we test this problem? We can’t find it on your website.
Regards
Hello.
Yes sure, you will find a link in private content.
When I add a product to card, nothing happens.
And it’s the same when I want to confirm an order, there’s an endless loading/spinner on the checkout page.
Thank you for your help.
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
Sure, I disable all plugins not related to your theme.
And please find my admin access in private content
Could you please also check how confirmation of the order works with default WordPress theme to see if it is our theme problem or not? As we can see now, your AJAX requests are broken on your website and it seems to be not related to our theme at all.
I checked with default theme and it works great!
I have just updated wordpress and woocommerce the last days but didn’t change or remove anything… what is the solution ?
In this case, we need your FTP access and we will try to find the problem if you say that it happens with our theme only.
Thank you
Please find them below.
Many thanks !
Seems that you have customized our theme a lot. Try to update the theme to the latest version and remove your extra code customization since they break this functionality.
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