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Add to cart ajax not working anymore

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #38215

    spiral6static
    Participant

    Hello, I have a problem with the add to cart buttons not working anymore (Endless loading/spinner).
    Could you help me please ?
    Thanks in advance.
    Best

    #38259

    Artem Temos
    Keymaster

    Hi,

    Could you please send us a direct link where should we test this problem? We can’t find it on your website.

    Regards

    #38298

    spiral6static
    Participant

    Hello.
    Yes sure, you will find a link in private content.
    When I add a product to card, nothing happens.
    And it’s the same when I want to confirm an order, there’s an endless loading/spinner on the checkout page.
    Thank you for your help.

    #38307

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #38314

    spiral6static
    Participant

    Sure, I disable all plugins not related to your theme.
    And please find my admin access in private content

    #38316

    Artem Temos
    Keymaster

    Could you please also check how confirmation of the order works with default WordPress theme to see if it is our theme problem or not? As we can see now, your AJAX requests are broken on your website and it seems to be not related to our theme at all.

    #38318

    spiral6static
    Participant

    I checked with default theme and it works great!
    I have just updated wordpress and woocommerce the last days but didn’t change or remove anything… what is the solution ?

    #38319

    Artem Temos
    Keymaster

    In this case, we need your FTP access and we will try to find the problem if you say that it happens with our theme only.

    Thank you

    #38328

    spiral6static
    Participant

    Please find them below.
    Many thanks !

    #38352

    Artem Temos
    Keymaster

    Seems that you have customized our theme a lot. Try to update the theme to the latest version and remove your extra code customization since they break this functionality.

Viewing 10 posts - 1 through 10 (of 10 total)