Add to cart bug

Hi there,
I’ve noticed a bug when a user first visits my site. If you hover over a product and click the “add to cart” button, the cart widget displays, but then quickly says “no products have been added to cart.” If you click on it again, then the product correctly shows in the cart, but with two copies of the item. So the first click is not immediately being reflected in the cart unless you refresh the page. I’ve tested this on Safari (iOS/Mac) & Chrome (iOS/Mac) and was able to replicate on all platforms, but only ever on the first visit. Can you take a look into it for me? Thanks for your help.

Hello,

Thank you very much for choosing our theme and for contacting us.

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

if the problem remains, even after the plugins deactivated leave the plugins to deactivated for us to check and provide your site admin access to the private area.

If you cannot keep the site without the plugins confirm the permit for us to deactivate for the while of checking what may take up to 15 minutes.

Best Regards

[Author]

Posts