Add to cart dosen’t update the items on cart

Dear Support

Trying to add item to basket and get error : TypeError: undefined is not an object (evaluating ‘t.notices.indexOf’).
Attached screen shot from the console of the website .

Regards

Attachments:

You must be logged in to view attached files.

Hello,

Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

In case the problem occur only on Woodmart, deactivate all the plugins except these:

Slider Revolution
WPBakery Page Builder
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
Switch to the parent theme and check and shopping cart.

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

Dear Support

Thanks for your reply, I can’t for now try the store front theme because the website is live, but im trying in staging url and the problem remains.
Deactivate plugins and switch to the parent theme doesn’t change anything.
Admin credential attached on the private comment.
Please can you enable the woodmart maintenance mode before start working on it. appreciate that.
Thanks for your support

Hello,

As soon as I switched to the parent theme and deactivated plugins: https://gyazo.com/9ec086d20340f8bf6aef8886d65f7772

And adding to the cart works correctly: https://gyazo.com/cce522c4c5598edfbebbf9ae0bed4088 I added two products https://gyazo.com/1231880cd1e56175edbc987e52abdaf3

Please describe the actions step by step to reproduce the error.

Best Regards

[Author]

Posts