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Add to cart in product page and search for products does not work

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #157264

    barackonee
    Participant

    Can add the product to the cart in English version but can not add to card neither search for a product when you switch to another language it`s like endless spinning circle but no result

    #157270

    Artem Temos
    Keymaster

    Hello,

    Thank you for purchasing our theme and contacting us.

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Also, please, enable WP_DEBUG mode in the file wp-config.php so we can see the error that appears when you add the product to the cart.

    Thank you in advance

    #157316

    barackonee
    Participant

    I am not really sure which plugins are not related to the theme because many plugins came with the theme so it would be better if you can check and disable the plugins that are not related to the theme.
    WP_DEBUG mode in the file wp-config.php has been enabled.

    #157352

    Artem Temos
    Keymaster

    Our theme requires only three plugins: WPBakery Page Builder, Woodmart Core, WooCommerce. Please, disable all external plugins and check how it works first.

    Thank you in advance.

    #157399

    barackonee
    Participant

    We have disabled few plugins and it works fine now. Should we disable WP_DEBUG mode in the file wp-config.php ? Are you going to check the logs ?

    #157434

    Artem Temos
    Keymaster

    If it doesn’t work with some plugins you need to activate them one by one first to identify which one causes this problem.

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)