Hi,
I couldn’t find a solution in the forums, so I’m trying my luck here.
Recently, I optimised my website and installed WP Rocket. I have minification, delayed execution of JS files, and caching.
I’m facing two acute issues:
1. On clicking “Add To Cart”, the mini cart is not being opened, and the quantity in the cart icon is not updated. Also, the product doesn’t add to the mini cart (if you open it on click). Only when you refresh the page you can see the added amount.
2. When changing quantities in the mini cart, there’s an infinite loader on the product line, and nothing happens – it’s stuck. The network tab shows that the Ajax request is successful (200).
I’ve added all the documented exclusions related to your theme, which didn’t help. As well as excluding cart fragments of woocommerce, etc.
I see that when a user is logged in, this problem doesn’t occur – which means there is a 98% chance of a caching issue (no cache for logged-in users). So, probably, it’s a missing exclusion or incompatibility of your theme with caching mechanisms.
Unfortunately, I can’t deactivate plugins as you always request, as our site is live and has many visitors. Ideally, you can tell me which files/fixes must be added or excluded to fix this issue. I’ve also used your patcher to fix the cart fragments, which didn’t help.
Maybe late at night, I can deactivate, but it’s far from ideal as we need a solution as soon as possible.
I’m adding FTP and WP user details.
I’ll need to whitelist your IPs so you can access our website outside our country.
Please assist
Attachments:
You must be
logged in to view attached files.
.
