Home › Forums › WoodMart support forum › Add to cart vs tags
Add to cart vs tags
- This topic has 11 replies, 3 voices, and was last updated 3 years, 5 months ago by Eric Watson.
-
AuthorPosts
-
May 4, 2021 at 3:32 pm #289494
AchkanParticipantHi,
Our theme doesn’t properly ignore script tags and therefore is displaying script contents as text for the add to cart label.
You can see that where you’re on hover of the add to cart button on archive product page list.
Please find an example URL in the private content, and a screen shot attached.Is there a way to fix it please ?
Thanks for your help
Attachments:
You must be logged in to view attached files.May 4, 2021 at 9:30 pm #289563
Elise NoromitMemberHello,
Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
if the problem remains, even after the plugins deactivated, please, provide your site admin access to the private area.
Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.
Best Regards
May 5, 2021 at 7:09 am #289659
AchkanParticipantHello,
We know that the issue is linked to the plugin “woocommerce conversion tracking”
But we’ve test another one and we had the same issue.So how can we do it, because we need a plugin to track our conversion.
We cannot do wihtout itThanks
May 5, 2021 at 2:20 pm #289838
Elise NoromitMemberHello,
Please provide your site admin as well as FTP access to the private area.
Best Regards
May 6, 2021 at 7:41 am #290040
AchkanParticipantHello,
Please find all the access in the private area
Regards
May 6, 2021 at 7:17 pm #290265
Elise NoromitMemberHello,
Please check the credentials I cannot log in.
Best Regards
May 6, 2021 at 8:24 pm #290283
AchkanParticipantHello
Please find all the credentials
I’ve checked it
and it’s all goodregards,
May 7, 2021 at 11:24 am #290484
Elise NoromitMemberHello,
We still cannot log in https://gyazo.com/ff87f5d7feb5c018561c6dd63a8fad56
Please check FTP credentials, if you have any blocking disable them.
Best Regards
May 7, 2021 at 1:23 pm #290547
AchkanParticipantHello
Please find a new password in the private area.
But Check your message error.
You’ve tried to connect with an FTP connection, but I’ve send you an SFTP connection.Please try with the right connection.
May 8, 2021 at 3:35 pm #290851
Elise NoromitMemberHello,
Our dev team has fixed that. Please check. We will add it to our nearest update.
Best Regards
May 26, 2021 at 5:33 pm #295712
AchkanParticipantHello
It was OK but since the last update the issue appears again
Please find screen attachedCan you help us please
Thanks
Regards
May 27, 2021 at 6:10 am #295806
Eric WatsonParticipantHello,
This fix will be added to update 6.1 Now we fixed you on the site.
Regards
-
AuthorPosts
Tagged: add to cart, tags
- You must be logged in to create new topics. Login / Register