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Adding products to Shopping Cart does not work properly

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #168735

    nicolesautter
    Participant

    Hello, all of a sudden adding products to the shopping card does not work properly. Some items can be added, others can’t that varies from browser to browser. What can be done to fix that.

    #168748

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

    Best Regards

    #168796

    nicolesautter
    Participant

    Hi! Tried all that but it still does not work. Problems always start out of the blue. Everything works fine and all of a sudden things stop working. Provided you with the login information down in the private content.

    #168810

    nicolesautter
    Participant

    Hi, just realized on the bottom of the page that it says:

    products with reduced tax can’t be added to the shopping cart when this contains normal rated tax products already. Well thats new and really important. This needs to work cause its a legal requirement in germany.

    #168813

    nicolesautter
    Participant

    Think I just solved the problem on my own. The issue was caused by an update of the Woocommerce plugin. Thanks

    #168818

    Hello,

    I am trying to add the product to the cart and it works correctly http://prntscr.com/qpxoe4

    When I try to go to the cart, I redirected to the log in page that is due to your Woocommerce settings.

    Please describe in detail how can I reproduce the problem.

    Best Regards

    #168824

    nicolesautter
    Participant

    Hi! See my post before! I have already fixed it myself. It was related to a Woocommerce update and taxes. But thanks and yes it seems to work.

    #168834

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)

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