Adjusting footer column widths + adding additional row

Hi Xtemos Team,

I’m a new user of your Woodmart theme and am having trouble customizing the footer. Hoping you can help.

I need to create a 5-column footer with the first column about 40% wide and the other four columns 15% wide, and a 100% wide column below this row of columns (above the copyright area).

Can you suggest the best way to accomplish this?

Hi,

First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :).

WoodMart theme allows creating footer of different layouts and colors In Theme Options -> Footer some predefined variants of column structure.

Here is the complete documentation:
https://xtemos.com/docs-topic/set-up-footer/

Best Regards.

OK I see, thank you!

Got another question for you… How do I get the pre-footer to appear on ALL pages? Currently it’s missing from the home page.

Can you help?

Hello,

Under the Dashboard > Theme Settings > Footer > Prefooter > you need to define either through Text or HTML Block the Prefooter content > and then save the changes: https://snipboard.io/ijqxfK.jpg

It appears by default on all Pages of the Site. Like you can see this is the content that we have put under the Prefooter HTML Block on our Test Site: https://snipboard.io/5XRJKM.jpg

And this is our Test Site URL: https://blackpearlspro.com/woodmart_support/

You can check multiple pages of it, you will find the Prefooter Block on all Pages.

Best Regards.

Thank you for the response—unfortunately, the pre-footer isn’t displaying on the home page of my site. It’s on the rest of the pages of the site, just not the homepage.

Can you suggest a way to diagnose this issue?

Hello,

Sorry to hear about the inconvenience but can you please once make sure your WoodMart theme and Core plugin is updated to the latest version and then check back the issue again on your Site. The latest version of the Theme running is 7.1.4 and the Core version running is 1.0.36. If it is not updated then you can update the Theme and Core following the Documentation Guide: https://xtemos.com/docs-topic/update-the-theme/

If the issue still persists after updating the Theme and Core plugin, then could you please once try deactivating all the third party Plugins on your Site, remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue. If this doesn’t work for you then once also, try to activate the Parent Theme on your Site if you are using Child Theme on your Site.

If somehow the issue still persists, then please take complete Backup of your Site first, then provide us the WP-ADMIN Login details of your Site in the Private Content field along with the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

Best Regards.

Hello Xtemos Team,

My theme and core plugin are up to date, and I tried disabling all plugins, and unfortunately the issue is persisting. Please see private note for login details so you can attempt to debug/diagnose and let me know what you find.

Thank you.

Hello,

Sorry to say but under the simple edit page of the Homepage of your Site > you had enable the toggle option of Disable prefooter, which is why the Prefooter wasn’t appearing on your Homepage: https://snipboard.io/kv3fWg.jpg

So, we have disabled that toggle option and now Prefooter appears fine on your Site.

Please check back your Site after completely clearing the browser and server cache.

Best Regards.

Oh wow, that was easy—I apologize for missing that setting.

Thank you for your help!

Most Welcome!!!.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

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