Home Forums WoodMart support forum After 1 month building website with Woodmart, here's some problem i'm facing now

After 1 month building website with Woodmart, here's some problem i'm facing now

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  • #141945

    luan0409
    Participant

    1. How to ADD TO CART faster like what happen in your website Becuz my website took like forever to ADD TO CART any product

    Is it becuz ?

    – HOsting/VPS/Server you use
    – Plugins you use?

    Please tell me which hosting/VPS or plugins u are using that can make website faster

    2. How to make a logo SVG like you?

    3. The language setting after theme update is gone in loco translate? I translate most of the word and then UPdate the theme manually then all the translatetion is Gone in LOCO TRANSLATE. How to fix?

    4. Emoji on the Review woocommerce does not show even though i tried so many plugins to disable the emoji. It only show SQUARE icon for any emoticon.

    5. I want size guide, project, slide to disappear from the admin bar without installing other plugins, just by deleting your own code or using snippet.

    6. When i enable Pagination for Woocommerce Review. The Discription is GONE after i click to the next page to read the remain review of that product.

    The video below will explain i say clearer

    https://www.youtube.com/watch?v=pf7xvAXPIUg

    This also happen with a BRAND NEW WEBSITE.

    7. Can i have Review Woocommerce with ajax pagination?

    #141998

    Hello,

    1) The add to cart speed depends on the server. This should be checked with default theme, without plugins and with hosting provider.

    2) We don’t have guides for creating such graphics.

    3) You can restore your site from the backup or if you have translation backup files then upload the .po and .mo files in wp-content/languages/loco/themes/woodmart-pt_PT.po folder or go to Loco >> Themes >> Edit the translation file >> Click on the Relocate tab >> and set the Custom option and save it: http://prntscr.com/oz42ws All your translations would be back.

    4) To fix the emoji you can check the below article:
    https://docs.presscustomizr.com/article/233-social-icons-showing-up-as-squares

    Or to disable the emojis from your site you can check out the below url:
    https://kinsta.com/knowledgebase/disable-emojis-wordpress/

    5) You can disable these custom post types from Theme Settings easily. Please use the search option in the Theme Settings http://prnt.sc/p1lwm9 and find these three options and disable the post types
    https://gyazo.com/860a8e1821fdd0491aa15e327ccc4f32
    https://gyazo.com/4a391d3b7b046e42b625ed07698b35f6
    https://gyazo.com/900df5c442aac99e83ff8f86666702e1

    6) To set a gap between ADD A REVIEW and pagination use the below css in “Custom CSS for mobile landscape” and “Custom CSS for mobile” from Theme Settings >> Custom Css:

    .comment-reply-title{
    margin-top:20px;
    }

    Screenshot: https://jmp.sh/s01S6Dk

    For the description issue, please send me the WP admin login details of site so I will check the issue why the description removed on the second page of review.

    7) No, you can not use ajax pagination for Woocommerce Reviews.

    Best Regards.

    #142006

    luan0409
    Participant

    Thanks!

    1. For the Site Review Part

    My website is in another language so you might get trouble to fix any thing. So i really suggest you to to a DEMO site since the problem remain the same

    Beside that, i test this on a brand new website already and same thing happen.

    On my website, i try to hide the Description title so the thing is when the desscirption GONE, i can not click anywhere to read the description: http://prntscr.com/p1nvmf

    On the demo website, when the description GONE (after i click on pagination), i still have the description TITLE to click and The Whole description will appear again.

    http://prntscr.com/p1ny81

    But in the end, it still look so weird.

    If i use the REVIEW LOCATION theme option as SEPERATE, this will happen but when i go for TABs, of course everything is fine, but seriouly i dont want to use TABs since it does not look good at all for me.

    https://prnt.sc/p1nq7c

    In case you want to check things around then

    Main site: vuimart.com – Username: woodmart, pass: 123456
    Demo site: lucute.com – Username: woodmart, pass: 123456

    2. Since i can’t use the ajax pagination, can you somehow make the review FORM go sticky like STICKY COLUMN since it does not look good at all when i scroll down.

    http://prntscr.com/p1nidz

    3. I really want the review part to have AJAX pagination so can you do a CUSTOM for that? Please give me a price for that too if you can. Thanks!

    4. The Registiration Part

    Mine is like this : http://prntscr.com/p1ndkz

    And yours is: http://prntscr.com/p1neby

    How to make one like yours?

    5. The infomation Box of the theme

    The button is align left: http://prntscr.com/p1o0w4

    I want it to be on the RIGHT so please give me some CSS to do this since i can’t find any option for it.

    6. The REVIEW

    http://prntscr.com/p1ngek

    I want to have the number of Review bedside the STAR review like one on Walmart

    http://prntscr.com/p1nhb6

    Can you guys give me the php code to achieve this?

    Thanks for reading!

    #142053

    Hello

    1) I have tested that module. Those are the wp bakery element “text block” which goes hidden in the next page of reviews as exist in the first one. So that’s why you must have to use the tabs, so those elements goes under the description tab and you will be able to see the description also with the second page.

    And your actual short description is shown alright even if you switch to the second page. You just have to turn on the description from the Theme Options >> Product page >> Show/hide elements >> Short description:
    https://jmp.sh/ljx0ZAe
    short description: https://jmp.sh/K4VzlPO

    2) Sorry, it’s not possible to make the review FORM sticky with the theme options.

    3) We can suggest you hire our partners to do this job https://wpkraken.io/?ref=xtemos.studio

    4) Please navigate to Woocommerce > Settings > Account and Privacy and make sure you have enabled the option. https://prnt.sc/m4cg92

    5) Kindly share the page url for that information box so I can provide you css code.

    6) Number of reviews already available in the single product page. Check the below screenshot:
    https://jmp.sh/SsgVZ9Z

    Best Regards.

    #142072

    luan0409
    Participant

    1. No i never mention about SHORT DESCRIPTION at all, i dont care about it.
    .
    i only talk with you about description of product. It’s not about text block of WPBakery.

    On the brand new website demo, i just put normal text for the description and it still disappear after i click on PAGINATION.

    NO TEXT BLOCK or whatsoever, just plain text and still disappear.

    Just check on it again.

    4. What i mean is you have 2 form on the account page, both LOGIN and REGITER FORM

    Mine only have 1 form and i need to click on REGISTER button to have the REGISTER FORM. and LOGIN to switch back

    5. Information BOX is an elements of your theme, you can just create it by yourself and test with the CSS. You can see it in WPBakery element provide by your theme when you build website with WPBakery. Not mine.

    6. I mean the number of REVIEW on the FRont page.

    http://prntscr.com/p1sln7

    Not in the purchase product page.

    #142166

    Hello

    1) As the default WooCommerce does not have the option to hide the tabs. But on your site tabs are hidden and it seems that you hide those tabs via your custom code. And that plain text which gets disappear because you don’t use the tabs and that plain text is designed to display under the description tab.

    So you have to show the tabs again by removing your custom code. So that text will goes under the description tab. This is the only way you can use the pagination of reviews and that content will not hidden as it is under the tab. This works on my test site you can check in the below screenshot:
    https://jmp.sh/YQVEQ7q

    4) I also have the same functionality on my test site that i have to click on the register button to view the Registration form and then click again on login to see the login form. This is the default functionality provided by the theme.
    In case if you want to change that functionality it requires customisation.

    5) To display the button of the information box to the right side. Please insert the below css code in Theme Setting >> CUSTOM CSS >> Global Custom CSS:

    .info-btn-wrapper .text-left{
    text-align:right;
    }

    I have test the css in your site and it works alright. You can check in the below screenshot:
    https://jmp.sh/9EW9uwU

    6) Number of reviews can’t be displayed on the front page(shop page) except for quick view of the product or the product detail page. To display the total number of reviews on the product card on the shop page requires customisation and this is beyond our limitations and support policy.

    Best Regards

    #142175

    luan0409
    Participant

    1. I already told you i know about this hiding title thing at 2 previous reply

    But the thing is even with BRAND NEW SITE, this happen too. With no hidding anything at all + Plain text + NO PLUGINs + NO CSS CODE => Still disappear

    IT ONLY APPEAR when i click on the title AGAIN and that’s really stupid.

    #142178

    Artem Temos
    Keymaster

    Sorry for the misunderstanding. Could you please send us a link where we can test this problem on your website now? Since we don’t quite understand it and can’t reproduce on our side. Thank you in advance.

    #142179

    luan0409
    Participant
    #142181

    Artem Temos
    Keymaster

    Yes, you are right. It is a bug in our theme. We will fix this in our next theme update. Thank you for the report.

Viewing 10 posts - 1 through 10 (of 10 total)