After Update Question Mark on the page

[marioleonhardt]

Hi there, I just updated your theme and saw that a question mark appears in the upper left corner? Is there any way to check where it comes from (in order to remove it?) Thanks for your support.

• This topic was modified 1 year, 2 months ago by marioleonhardt.

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Hello,

This Question mark is showing under the Body tag of your Site, so it might be added through some Customization at the Theme files end. So, you need to check that.

If you are unable to check it yourself, then please once try deactivating all the third party Plugins on your Site, remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue. If this doesn’t work for you then once also, try to activate the Parent Theme on your Site if you are using Child Theme on your Site.

If somehow the issue still persists, then please take complete Backup of your Site first, then provide us the WP-ADMIN Login details of your Site in the Private Content field along with the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

Best Regards

[Author]

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