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After Update VC not working (I did enable all css styles)

Viewing 30 posts - 1 through 30 (of 36 total)
  • Author
    Posts
  • #144089

    ex501
    Participant

    After update I cannot save any changes via VC or change any column or row background color.
    Yes I tried to disable all plugins.

    Site info below:

    #144138

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?

    Regards

    #144154

    ex501
    Participant

    It’s not working after theme switch as well. But this problem showed after your last update.
    Please see the private content:

    #144170

    Artem Temos
    Keymaster

    1. If it doesn’t work with other themes then it is not connected with our theme or the update.

    2. Mobile menu is working correctly for us https://gyazo.com/a75979160ac4bf6ed039f8ba66a73392

    3. Please, disable all external plugins so we can check the header builder. We didn’t touch anything in its functionality so it is not related to the update.

    4. We don’t understand what is wrong with the background. Could you please provide some clear explanation?

    #144267

    ex501
    Participant

    This bug with VC appeared only after I updated theme.
    As for header builder I saw more users complaining it has disappeared not only me. However, I don’t know how but it started working this morning.

    I still have bug with VC there fore I can’t edit site at all.
    Theme color picker is screwed as well: check screen below:

    #144394

    ex501
    Participant

    I reinstalled theme completely, and generated css again and problem is gone.

    Thank you.

    #144283

    Artem Temos
    Keymaster

    It is not possible since it doesn’t work even when the theme is turned off. We can send you a previous theme version so you can check.

    As for the colorpicker, please, disable all external plugins so we can check.

    #144534

    ex501
    Participant

    Again I tried to update to last version of theme and AGAIN I get Visual Composer bug as well as theme’s color picker bug.

    Please check asap…

    #144557

    Artem Temos
    Keymaster

    Sorry, do you mean that the problem was solved already and then you update the theme again? We don’t understand you now.

    #144559

    ex501
    Participant

    I uploaded previous version of theme and problem was gone.
    Then today I again updated to latest version of theme and problem appeared again.

    #144562

    Artem Temos
    Keymaster

    Please, upload the previous version again and we will update the theme ourselves to check the problem.

    #144597

    ex501
    Participant

    I reverted it.
    You have site credentials above 🙂

    #144599

    Artem Temos
    Keymaster

    We update the theme and are able to check the background for rows. Check this page where we have set it to blue https://marquesflooring.com.au/about-us/
    You can revert it or ask me to do this if needed.

    #144600

    ex501
    Participant

    After you update all plugins and update css files it will not work.

    #144601

    Artem Temos
    Keymaster

    OK, I will try this right now and disable all external plugins that are not related to our theme.

    #144602

    Artem Temos
    Keymaster

    By the way, you said that it doesn’t work after the theme update. And now you are talking about plugins update. So do you mean that the problem happens after you update the WPBakery to the latest version?

    #144603

    ex501
    Participant

    Well whenever is woodmart updated notification appears that some plugins should be updated within it, like WPBakery, Slider Revolution, Woodmart core etc ?

    #144605

    Artem Temos
    Keymaster

    Could you please check how it works now?

    #144606

    ex501
    Participant

    Now it’s working (except that rev slider is gone)

    #144650

    ex501
    Participant

    Newset version of Slider Revolution is causing the problem because as soon as I enable it problem appears….

    #144626

    Artem Temos
    Keymaster

    You need to activate the slider plugin.

    #144721

    ex501
    Participant

    As soon as I activate slider revolution conflict appears again …

    #144793

    Artem Temos
    Keymaster

    Try to reinstall the slider plugin since the new update is released and we have updated it on our side.

    #144812

    ex501
    Participant

    I’ve tried deleting the plugin and installing a new one that I downloaded from here its still the same.

    Here is the error from console: https://c2n.me/43DLatU

    #144818

    ex501
    Participant

    Problem also appears when I disable revolution slider and use woodmart slider instead…

    #144823

    Artem Temos
    Keymaster

    Currently, we have activated Slider and WPBakery and there is no problem. Could you please check?

    #144825

    ex501
    Participant

    Indeed now I can make changes on the website and color picker is working finally!
    Where was the problem?

    Please check hidden content!

    #144833

    Artem Temos
    Keymaster

    We just added the background to that row without problems, please check. It seems to be some other plugin’s conflict.

    #144867

    ex501
    Participant

    .

    #144907

    Artem Temos
    Keymaster

    Yes, because this row is not stretched. Just try to make it full width.

Viewing 30 posts - 1 through 30 (of 36 total)

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