After updating the theme, my website layout is all messed up

The content layout of the entire website is completely messed up.

Please help me solve the problem of website layout disorder.

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The product layout of the store product page is all messed up.

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[apa]

product layout of the store product page is all messed up.

• This reply was modified 7 months, 1 week ago by apa. Reason: The product page of the mall only displays a large picture of the product, and the layout is wrong

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The product page of the mall only displays a large picture of the product, and the layout is wrong.

Hello,

Please, confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back. Also, please send access to the admin panel.

Thank you in advance.

Kind Regards.

You can freely operate the parent/default theme switching
I just want to solve the problem quickly because my website is online and I am worried about affecting the access of the website

I will provide the control panel information for the website

Hello,

1. The issue with the empty header is related to the disabled separate cache in the cache plugin settings: https://prnt.sc/Q8lCfHB1QYJJ. The thing is the “Mobile DOM optimization (experimental)” option works well only with the separate cache, in your case it is disabled so you have such an issue.

2. As for the messed up content, try to disable the “Optimize CSS delivery” option in Wp Rocket -> Settings -> File optimization: https://prnt.sc/9E9ZOmN2l4Mr, then clear the cache and recheck the issue.

Kind Regards

[apa]

After modification, the current web page is still messy
Is it because I didn’t enter the purchase code?

• This reply was modified 7 months, 1 week ago by apa.
• This reply was modified 7 months, 1 week ago by apa. Reason: picture upload error

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Hello,

We checked your site and see such a problem that when we add color in the settings of some sections, these changes are not available on the frontend, and this is related to all the options that generate CSS, and when we upload a picture through media, it is also not displayed. So please check how it works on the default theme, e.g. set the color for the section.

Kind Regards

I added a new default theme, the activation theme display is normal I would like to ask how to check my theme is normal activation I was normal before updating the theme

1. I can’t find whether the website is activated or not. How can I check whether my website is activated?

2. I downloaded and installed the theme from the official website. After I replaced the old theme, there was a problem with css causing web page errors. Is there any professional who can help me solve it quickly?

Hello,

1. You can check whether the theme is activated in WoodMart -> Theme license – https://prnt.sc/qOGcDxLSVZxs

2. I have contacted the developer’s team and they ask, have you checked how it works with the default theme?

I await your response.

Kind Regards

No Theme license option——–1. You can check whether the theme is activated in WoodMart -> Theme license – https://prnt.sc/qOGcDxLSVZxs

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Hello,

Navigate to Theme Settings -> White label and enable it here – https://prnt.sc/jc5VgqVk6N-Z

Kind Regards

which default theme?

which default theme ?—————-2. I have contacted the developer’s team and they ask, have you checked how it works with the default theme?

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Hello,

2. E.g. enable the “Storefront” theme – https://prnt.sc/kvKS63ub2rjs, create a section with some content and set some bg color for the section to check whether the CSS works or not.

Kind Regards

set bg color not work

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It’s been 7 days since I posted
Is there any technician who can help me with this?
Now my website is online, and page confusion has a great impact on my website.

Hello,

This problem is not related to our theme, because as we can see from your screenshots, the CSS problem also exists on the default theme and unfortunately we cannot influence it. I suggest you contact server support for further solutions.

I do hope you would remain as our valued customer and thank you for your time.

Kind Regards

[Author]

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