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After upgrading Elementor -> Products tabs do not show in grid

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • February 1, 2022 at 5:08 pm #349497

    potcgdoo
    Participant

    Hey,

    we have updated Elementor and now products do not show in grid.

    Attachments:
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    February 1, 2022 at 6:25 pm #349507

    potcgdoo
    Participant

    We just upgraded from Elementor Pro 3.5.2. to 3.6.0 and it completely ruined our website.

    We are using “Products tabs”, which is your add-on where we had multiple tabs with manually selected products, now that option is gone. If you head to Add → Products tabs → Tabs → Query there was “Include only” and “Exclude” option, now they are gone. Can you help us out?

    February 2, 2022 at 1:56 pm #349719

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    February 2, 2022 at 4:45 pm #349745

    potcgdoo
    Participant

    Private Content

    February 3, 2022 at 7:03 am #349811

    Artem Temos
    Keymaster

    Sorry, but we can’t connect to your computer. Please, send us your temporary admin access and we will check it out.

    February 3, 2022 at 12:29 pm #349904

    potcgdoo
    Participant

    Private

    Attachments:
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    February 4, 2022 at 10:07 am #350109

    Artem Temos
    Keymaster

    Hello,

    You can use any random email for this account. And post your admin access using the Private Content field. It will be visible to our staff only.

    Kind Regards

    February 4, 2022 at 10:16 am #350110

    potcgdoo
    Participant

    access

    February 4, 2022 at 12:27 pm #350163

    Artem Temos
    Keymaster

    Hello,

    Try to upload the following patch to your theme root folder and replace old files to fix this issue https://drive.google.com/file/d/1hct1laL6F5iWRKGtEbufC9wVEDPRHy0S/view

    Kind Regards

    February 4, 2022 at 1:14 pm #350176

    potcgdoo
    Participant

    Artem,
    thanks for your patch, include option is now available but there is problem with display, as shown in attachment.

    Attachments:
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    February 4, 2022 at 2:49 pm #350191

    potcgdoo
    Participant

    We’ve managed to fix it, thank you for your help.

    February 7, 2022 at 6:47 am #350815

    Artem Temos
    Keymaster

    We are glad that you sorted it out. Let me know if you need any further assistance.

    Have a nice day!

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Viewing 12 posts - 1 through 12 (of 12 total)

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