It looks like this plugin works with standard WooCommerce AJAX add to cart action and doesn’t handle custom AJAX requests. Sorry, but we don’t have a fix for this. You might contact plugin’s developers for help on this matter. If there is anything we can implement in our theme to fix this, we would be glad to help you in resolving this problem.
It’s a woocommerce native plugin
I’ve asked them, and they told me that this issue is not normal
Besides, they’ve seen that add to cart from Page List (archives pages) is OK
and it seems to use a similar function
The product list has a different AJAX add to cart function. By default, there is no AJAX add to cart function on the single product page. It is our theme’s custom function. So if you want to make it work as it should with other themes, then you need to disable AJAX add to cart on the single product page. Or ask plugin’s developers for some instruction about how to add their tracking code to custom AJAX functions.
Unfortunately, it is not possible since it works with JS and AJAX functions only. When you use standard WooCommerce add to cart, it simply reloads the page without any JS actions.